Terms & conditions

Terms of Use for Smartfox Wear

WHO WE ARE

Welcome to SMARTFOX WEAR, operated by SMARTFOX SERVICES PRIVATE LIMITED. Please take a moment to carefully read our Terms & Conditions before using our website or placing any orders. By accessing or using our site, you agree to comply with and be legally bound by the terms outlined below.

GENERAL USAGE

  • SMARTFOX WEAR offers a curated selection of clothing and fashion accessories through our official online platform.

  • By continuing to use our website, you acknowledge and agree to these Terms & Conditions in full.

  • We reserve the right to modify, update, or replace any part of these terms at any time without prior notice.

  • It is your responsibility to review this page periodically for any updates or changes.

ORDERS & PAYMENTS

  • All purchases made through our website are subject to product availability and payment confirmation.

  • We accept multiple secure payment options for your convenience.

  • Product prices, promotional offers, and discounts may change at any time without notice.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

SHIPPING & DELIVERY

  • Shipping times and delivery dates may vary depending on your location and the courier partner.

  • Orders are processed within the standard dispatch timelines mentioned on the product page.

  • SMARTFOX WEAR is not responsible for delays caused by courier issues, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

  • Once dispatched, tracking details will be shared via email or SMS.

RETURNS & REFUNDS

  • Please refer to our detailed Return & Refund Policy for instructions on returns, exchanges, and eligibility.

  • Products must be returned in their original condition, with tags and packaging intact.

  • Refunds, if approved, will be processed to the original mode of payment within the stipulated timeline after receiving and inspecting the returned item.

  • Certain products such as sale items or personalized products may not be eligible for returns.

INTELLECTUAL PROPERTY

  • All website content, including but not limited to logos, product images, designs, graphics, and written materials, are the exclusive property of SMARTFOX SERVICES PRIVATE LIMITED.

  • Unauthorized use, copying, modification, or distribution of any content is strictly prohibited and may lead to legal action.

PRIVACY POLICY

  • We are committed to protecting your personal information and ensuring your privacy.

  • By using our website, you consent to our data practices as described in our Privacy Policy, available on our site.

  • We never sell or misuse customer data under any circumstances.

GOVERNING LAW

  • These Terms & Conditions are governed by and construed in accordance with the laws of India.

  • Any disputes arising in connection with the use of our website or services shall fall under the exclusive jurisdiction of the courts located in Punjab, India.

CONTACT US

For any queries, support, or concerns, please feel free to reach out:
📞 Phone: +91 7973378510
📧 Email: contact@smartfoxwear.com
🌐 Website: www.smartfoxwear.com